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(#1)
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| Member Posts: 69 Join Date: Dec 2005 Location: Brisbane, Australia | More alerts and alert descriptions -
11-01-2006, 12:21 AM
Hi, Just a request, it would be good when you get the alert, to see the alert reason, ie, new ticket, ticket reply etc. It would also be good to have instalert to have different alerts, much the same as the staff alerts in the staff CP. I'm really looking for the ticket assigned, ticket closed, and ticket priority changed alerts, as well as the new ticket, and staff, user reply alerts, which i'm sure are already there. Cheers Kaviar |
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(#2)
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| Chief Operating Officer  Posts: 905 Join Date: May 2005 Location: Boise, Idaho USA |
11-01-2006, 11:11 PM
Hi Kaviar, Sounds like a good idea to me. We'll add it to our TO DO list. Thanks for the suggestion. ------------------------------------------------------------------- |
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(#3)
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| Chief Operating Officer Posts: 905 Join Date: May 2005 Location: Boise, Idaho USA |
20-12-2007, 08:26 PM
Added to my notes for V4.
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