Kayako logo
InstaAlert Discussion, troubleshooting and feedback for InstaAlert application for Microsoft Windows.

Reply
 
LinkBack Thread Tools Search this Thread Display Modes
  (#1) Old
happydj Offline
New Member
 
Posts: 4
Join Date: Jan 2006
Not connecting Problem! - 31-01-2006, 02:34 PM

I have purchased Instant Alert Pro, however I just cant get it to connect! SupportSuite works fine without problems - but for the life of me I cant get the Instant Alert Pro to connect!

When I fillin the login details, I then restart it - click login - then I get the message couldnt connect to server. It is instant message - doesnt even seem as if its trying! I have disabled my firewalls and anti-virus and everything to try and get this to work!

Does anyone have any ideas?
   
Reply With Quote
  (#2) Old
Ryan Lederman Offline
Chief Operating Officer
 
Ryan Lederman's Avatar
 
Posts: 855
Join Date: May 2005
Location: Boise, Idaho
31-01-2006, 07:02 PM

Hi happydj,

Please e-mail me some log in credentials for your server so that I can test it for myself.

Regards,


Ryan Lederman (ryan.lederman ]at[ kayako.com)
----------------------------------------------------------------
---
   
Reply With Quote
Reply

Tags
connecting

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
New Client Reply: Problem in Mails znetindia SupportSuite, eSupport and LiveResponse 4 29-09-2007 09:43 AM
problem with network connection golden arm Technical Chat 0 18-08-2007 07:59 AM
Charset problem smh SupportSuite, eSupport and LiveResponse 1 24-08-2006 07:09 AM
Piping problem (please help) Indirect E-mail Piping Issues 27 10-07-2006 02:41 AM
problem to disable listing a status in main ticket queue nocare SupportSuite, eSupport and LiveResponse 1 11-03-2006 02:37 PM



Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.2.0


1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47