Pop-up boxes "!" icon different for new vs reply to tickets

[alwaysweb]

Could you add an option so that if its a brand new ticket, it would show one certain triangle "!" icon in the pop-up alert... Whereas, if its a reply to an existing ticket, it'd show a different icon -- such as the same current icon but a red instead of yellow background for new tickets, and the current yellow background for replied/updated tickets...

I leave up my pop-up boxes (infinite display time option enabled) and it'd be an easy way to see how many red's I have, and how many yellow's I have at a glance, and also it'd help me determine which to work on first.

(I am awaiting approval of my bugs.kayako.net account so I can also submit this as a feature request)

[WireNine]

That's a great feature request, I'd love to see that too

[Ryan Lederman]

Hi,

Have you received your verification of your bug tracker account yet? As soon as you do, please open this as a feature request assigned to me.

Thanks!

[Ryan Lederman]

Added to my notes for V4.