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alwaysweb Offline
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Pop-up boxes "!" icon different for new vs reply to tickets - 14-07-2006, 10:42 PM

Could you add an option so that if its a brand new ticket, it would show one certain triangle "!" icon in the pop-up alert... Whereas, if its a reply to an existing ticket, it'd show a different icon -- such as the same current icon but a red instead of yellow background for new tickets, and the current yellow background for replied/updated tickets...

I leave up my pop-up boxes (infinite display time option enabled) and it'd be an easy way to see how many red's I have, and how many yellow's I have at a glance, and also it'd help me determine which to work on first.

(I am awaiting approval of my bugs.kayako.net account so I can also submit this as a feature request)

Last edited by alwaysweb; 14-07-2006 at 10:49 PM.
   
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WireNine Offline
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15-07-2006, 09:24 PM

That's a great feature request, I'd love to see that too
   
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Ryan Lederman Offline
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19-07-2006, 06:09 PM

Hi,

Have you received your verification of your bug tracker account yet? As soon as you do, please open this as a feature request assigned to me.

Thanks!


Ryan Lederman (ryan.lederman ]at[ kayako.com)
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Ryan Lederman Offline
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20-12-2007, 08:09 PM

Added to my notes for V4.


Ryan Lederman (ryan.lederman ]at[ kayako.com)
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