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SyncWorks Discussion, troubleshooting and feedback for SyncWorks application for Microsoft Office Outlook.

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fiedler Offline
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Join Date: Aug 2006
SyncWorks to ACT - 22-08-2006, 07:59 PM

I think it's great that I can interface eSupport and Outlook data fields using SyncWorks. This useful to me because I can interface Outlook with ACT which should allow me to get eSupport information into our ACT customer database. ACT is popular CRM software. See www.act.com

Any thoughts on interfacing eSupport/SupportSuite directly with ACT?

Even though ACT has been around for years it has limited Internet connectivity and no provisions for getting web form data into ACT. There are third-party programs, but the prices are astounding.
   
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