SyncWorks marks all items as private

bluenetdata · **SyncWorks marks all items as private -** 25-01-2008, 12:38 PM

Hi everybody,

as mentioned above, we want to sync our Outlook 2007 calendar and contacts with the TeamWork module.
But when we check "Make xxx private", all items are transfered as private, so nobody else can see my contacts or appointments.
When we uncheck "Make xxx private" it works fine, but that´s not what we want (everybody has private contacts and appointments in his Outlook).

So it seems that there is no check for the private marker in Outlook, or did I miss something ?

Greetings
Marco

**Jamie Edwards** · 25-01-2008, 12:51 PM

Hi Marco,

what version are you running? I saw this bug in the code myself, but believe it is fixed in 3.11.01 or later.

bluenetdata · 25-01-2008, 01:00 PM

Hello Jamie,

we´re using SupportSuite 3.11.01 STABLE and I´ve tried
SyncWorks 3.1.2.11 STABLE and now 3.2.4.22 UNSTABLE.

**Jamie Edwards** · 25-01-2008, 01:01 PM

I'll discuss this with Ryan this evening and report back with a fix or whether it has been fixed in the latest CVS build.

bluenetdata · 28-01-2008, 09:32 AM

Hi Jamie,

any news r

Regarding this problem ?

**Jamie Edwards** · 28-01-2008, 09:35 AM

Hi there,

Not yet - I am sorry for the delay. I'll post the answer here this evening.

Ryan Lederman · 28-01-2008, 06:29 PM

There is no concept of public/private for Outlook-side items in SyncWorks; they're all marked as default (which, as far as I know, is public).

This is by design and will be remedied in version 4.

bluenetdata · 30-01-2008, 08:30 AM

Ok, thanks for the info.

jnet · 16-04-2008, 02:14 AM

what if I have a lot of contacts and want to keep them private
in this case will it work?

Ryan Lederman · 16-04-2008, 04:31 PM

jnet, all your contacts will remain private on the server side as long as the setting is enabled in SyncWorks.

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Suggestions and Feature Requests	Ryan Lederman	SyncWorks	1	26-10-2007 04:49 PM
Syncworks not syncing properly	vineethshyam	SyncWorks	3	17-05-2007 08:20 PM
BUG: Private KB articles do not show in category count	NC Software	SupportSuite, eSupport and LiveResponse	2	09-04-2007 05:09 PM
Syncworks installation problems	jenglish	SyncWorks	10	29-03-2007 05:01 PM

bluenetdata Offline New Member Posts: 4 Join Date: Jul 2007 SupportSuite Owned License	25-01-2008, 01:00 PM Hello Jamie, we´re using SupportSuite 3.11.01 STABLE and I´ve tried SyncWorks 3.1.2.11 STABLE and now 3.2.4.22 UNSTABLE.

bluenetdata Offline New Member Posts: 4 Join Date: Jul 2007 SupportSuite Owned License	28-01-2008, 09:32 AM Hi Jamie, any news r Regarding this problem ?

bluenetdata Offline New Member Posts: 4 Join Date: Jul 2007 SupportSuite Owned License	30-01-2008, 08:30 AM Ok, thanks for the info.

jnet Offline Member Posts: 243 Join Date: Mar 2008 SupportSuite Owned License	16-04-2008, 02:14 AM what if I have a lot of contacts and want to keep them private in this case will it work?