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Kayako Mobile Discussion, troubleshooting and feedback for Kayako Mobile for Microsoft Windows Mobile enabled devices.
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(#61)
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| Chief Operating Officer  Posts: 789 Join Date: May 2005 Location: Boise, Idaho |
02-11-2007, 09:06 PM
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I believe I already replied to your e-mail regarding this. Please check your inbox. -------------------------------------------------------------------
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(#62)
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| Chief Operating Officer Posts: 789 Join Date: May 2005 Location: Boise, Idaho |
05-11-2007, 07:33 PM
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(#63)
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| Chief Operating Officer Posts: 789 Join Date: May 2005 Location: Boise, Idaho |
27-02-2008, 09:16 PM
FYI, The release from yesterday (3.20.00 Unstable) contains the New Ticket functionality from KayakoMobile. This build is more or less the exact build that will be marked as stable later this week if no show-stoppers are discovered. Using that build of the server software, and the 3.1.3.7 build of KayakoMobile (Kayako Software Downloads) you will be able to use the New Ticket functionality. NOTE: Even though this build of the Kayako Mobile client appears to support custom fields, *it does not*. The custom fields implementation is still missing from the server software. You will be able to create new tickets, but custom fields will simply not be transferred. -------------------------------------------------------------------
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(#64)
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| Chief Operating Officer Posts: 789 Join Date: May 2005 Location: Boise, Idaho |
27-02-2008, 09:18 PM
Don't forget: you need to delete the file "Kayako Mobile.db" in the KayakoMobile directory when upgrading. -------------------------------------------------------------------
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(#65)
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| Chief Operating Officer Posts: 789 Join Date: May 2005 Location: Boise, Idaho |
21-05-2008, 10:00 PM
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(#66)
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| Member Posts: 344 Join Date: Mar 2006 Location: Manipal SupportSuite Owned License |
22-05-2008, 04:42 AM
Ryan, I just upgraded to the latest version, removed the Kayako Mobile.db file. It still gives me an error after syncing: Failed to query database. error: no such table deletes |
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(#67)
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| Member |
23-05-2008, 12:16 AM
Congrats on KayakoMobile  Working like a champ !  |
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(#68)
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| Member |
23-05-2008, 12:18 AM
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Kayako provides online help desk software and support solutions; enabling companies to improve their support and reduce costs.
Our three main products include: SupportSuite, eSupport and LiveResponse
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