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  (#1) Old
Jeremym87 Offline
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Add New Ticket - 06-12-2006, 08:08 PM

I know I have asked this in the past, I would like to add a new ticket via Kayakomobile. How far off is this feature?


Jeremy Massengale
Hometown Professional Computer Solutions, LLC

Data Backup and 24x7 Managed Network Solutions

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Ryan Lederman Offline
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07-12-2006, 03:30 PM

It's hard to say Jeremy, adding new features to KayakoMobile isn't at the top our TODO list, but we'll definitely get to it as soon as we can.


Ryan Lederman (ryan.lederman ]at[ kayako.com)
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Jeremym87 Offline
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07-12-2006, 04:54 PM

thanks for the reply!


Jeremy Massengale
Hometown Professional Computer Solutions, LLC

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Ryan Lederman Offline
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26-02-2007, 08:59 PM

Just to update you, the ability to create tickets is now included in KayakoMobile and will be available in the next release.


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Jeremym87 Offline
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15-03-2007, 04:32 PM

OK, Maybe i'm Blind, but how do you create new tickets? I dont see any option to choose to do this function.


Jeremy Massengale
Hometown Professional Computer Solutions, LLC

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http://www.hometownpcsolutions.com
   
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Ryan Lederman Offline
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15-03-2007, 08:11 PM

It isn't available yet; it'll be there in the next major release.


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Jeremym87 Offline
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15-03-2007, 08:19 PM

O ok, i was under the impression that it was in the current stable version... do you have an ETA on this?


Jeremy Massengale
Hometown Professional Computer Solutions, LLC

Data Backup and 24x7 Managed Network Solutions

http://www.hometownpcsolutions.com
   
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br83 Offline
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15-03-2007, 09:30 PM

this would be a great feature
   
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Ryan Lederman Offline
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19-03-2007, 06:53 PM

ETA approximately a month out.


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Ryan Lederman Offline
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20-03-2007, 09:45 PM

Just to keep everyone updated: http://blog.kayako.net/archives/74


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Jeremym87 Offline
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25-04-2007, 07:09 PM

Any news about this?


Jeremy Massengale
Hometown Professional Computer Solutions, LLC

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http://www.hometownpcsolutions.com
   
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Jeremym87 Offline
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15-05-2007, 03:40 AM

Any Ideas?


Jeremy Massengale
Hometown Professional Computer Solutions, LLC

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http://www.hometownpcsolutions.com
   
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Ryan Lederman Offline
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15-05-2007, 07:01 AM

Sorry Jeremy,

We've decided to implement several other [large] features in the KM client and as a result, this release is taking longer than expected.

Please keep checking the forums for news about the new Beta release.


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Jeremym87 Offline
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05-06-2007, 02:41 AM

I bet my support will run out before this is released...


Jeremy Massengale
Hometown Professional Computer Solutions, LLC

Data Backup and 24x7 Managed Network Solutions

http://www.hometownpcsolutions.com
   
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Chris Boulton Offline
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05-06-2007, 04:59 AM

Quote:
Originally Posted by Jeremym87 View Post
I bet my support will run out before this is released...
I started chasing this up with Varun too - and I believe we're waiting on a response from Ryan.
   
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