Add New Ticket - Page 3

craigbrass · 31-07-2007, 07:47 PM

Was chatting to Ryan on the messenger and this cropped up. It is apparently waiting on the PHP side of it to be written before it can be released.

Ryan Lederman · 31-07-2007, 08:03 PM

Sorry guys, Varun still hasn't implemented the server-side code for this feature. I would try to give you another time estimate but surely Varun would just make me look bad again

The best I can do is to tell you it will be in a future release, and Jeremym87, I will make sure you get your support + upgrades extended at least until this is available.

Chris Boulton · 02-08-2007, 09:39 AM

Ryan,

If you send me an overview of the new XML changes, I can probably get it implemented - as I've said before, this is a feature I really need.

Ryan Lederman · 02-08-2007, 08:00 PM

Quote:

Originally Posted by Chris Boulton

Ryan,

If you send me an overview of the new XML changes, I can probably get it implemented - as I've said before, this is a feature I really need.

Chris, I will see to it that Varun works on the server-side implementation of this stuff very soon. No offense, of course.

Regards,

Chris Boulton · 03-08-2007, 11:24 AM

Ok, thanks for the update Ryan.

Cheers.

Jeremym87 · 22-09-2007, 01:42 PM

Any news on this?

craigbrass · 22-09-2007, 02:15 PM

I spoke to Ryan about this a few days ago and it is still waiting on Varun implementing it.

Ryan Lederman · 24-09-2007, 04:51 PM

Craig is correct. We are waiting on the server-side PHP code to be finished.

Chris Boulton · 28-09-2007, 11:10 PM

My offer above still stands - let me know the XML the server-side needs to parse and I can do it.

Chris

Ryan Lederman · 28-09-2007, 11:15 PM

To keep everyone up-to-date, Varun has completed the server-side code and now all that remains is to test.

craigbrass · 29-09-2007, 10:39 AM

Release it in the testers board and I'll do a bit of testing.

MagicsHosting · 15-10-2007, 03:18 PM

LOL.. so this feature is still not out yet?

craigbrass · 15-10-2007, 03:39 PM

Aparently not. Last release is showing as 29th of August.

chris.elenius · **I need it too -** 22-10-2007, 10:00 PM

When is this release coming?

Matthew · 26-10-2007, 05:08 PM

I'm a new Kayako Mobile user, and surprise! ... Can't add a new ticket?!

I am also eagerly awaiting the release of this feature. Reading the forums, I have a sense that some things really are shaping up with Kayako, despite some bad press now and then. Cheers to you all for the hard work, and let's get these essential features out there.

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craigbrass Offline Senior Member Posts: 4,986 Join Date: Jun 2005 Location: Cumbria, UK SupportSuite Owned License	31-07-2007, 07:47 PM Was chatting to Ryan on the messenger and this cropped up. It is apparently waiting on the PHP side of it to be written before it can be released. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger

Chris Boulton Offline Member Posts: 135 Join Date: Jun 2003 Location: Sydney, Australia	02-08-2007, 09:39 AM Ryan, If you send me an overview of the new XML changes, I can probably get it implemented - as I've said before, this is a feature I really need. Chris Boulton Interspire - Web Software Inspired by You

Chris Boulton Offline Member Posts: 135 Join Date: Jun 2003 Location: Sydney, Australia	03-08-2007, 11:24 AM Ok, thanks for the update Ryan. Cheers. Chris Boulton Interspire - Web Software Inspired by You

Jeremym87 Offline New Member Posts: 23 Join Date: Jan 2005	22-09-2007, 01:42 PM Any news on this? Jeremy Massengale Hometown Professional Computer Solutions, LLC Data Backup and 24x7 Managed Network Solutions http://www.hometownpcsolutions.com

craigbrass Offline Senior Member Posts: 4,986 Join Date: Jun 2005 Location: Cumbria, UK SupportSuite Owned License	22-09-2007, 02:15 PM I spoke to Ryan about this a few days ago and it is still waiting on Varun implementing it. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger

Chris Boulton Offline Member Posts: 135 Join Date: Jun 2003 Location: Sydney, Australia	28-09-2007, 11:10 PM My offer above still stands - let me know the XML the server-side needs to parse and I can do it. Chris Chris Boulton Interspire - Web Software Inspired by You

craigbrass Offline Senior Member Posts: 4,986 Join Date: Jun 2005 Location: Cumbria, UK SupportSuite Owned License	29-09-2007, 10:39 AM Release it in the testers board and I'll do a bit of testing. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger

MagicsHosting Offline New Member Posts: 15 Join Date: Sep 2007 SupportSuite Owned License	15-10-2007, 03:18 PM LOL.. so this feature is still not out yet?

craigbrass Offline Senior Member Posts: 4,986 Join Date: Jun 2005 Location: Cumbria, UK SupportSuite Owned License	15-10-2007, 03:39 PM Aparently not. Last release is showing as 29th of August. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger

chris.elenius Offline New Member Posts: 13 Join Date: Oct 2007 SupportSuite Owned License	I need it too - 22-10-2007, 10:00 PM When is this release coming?