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RBasil Offline
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Question Blackberry 8700? - 15-11-2006, 07:13 PM

Using the hosted version of SupportSuite. Tried /pda and /wap and both do not work.

Any hints?
   
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Digital Mayhem Offline
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15-11-2006, 07:56 PM

Is your Blackberry 8700 running Windows Mobile 5 if so you can download KayakoMobile and use that..

Dont know why /pda or /wap are not working you just try http://www.yourdomain.com/support/ without the pda or wap?


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RBasil Offline
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15-11-2006, 09:28 PM

Quote:
Originally Posted by XeSolutions
Is your Blackberry 8700 running Windows Mobile 5 if so you can download KayakoMobile and use that..
Blackberrys do not run on a Windows OS.

Quote:
Originally Posted by XeSolutions
Dont know why /pda or /wap are not working you just try http://www.yourdomain.com/support/ without the pda or wap?
We run a hosted account (by Kayako) and it does not come with a /support directory.
   
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Ryan Lederman Offline
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17-11-2006, 01:44 AM

RBasil,

What happens when you try to browse to /pda/ on your Blackberry?


Ryan Lederman (ryan.lederman ]at[ kayako.com)
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Racked Hosting Offline
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22-11-2006, 05:09 PM

Quote:
Originally Posted by RBasil
Blackberrys do not run on a Windows OS.



We run a hosted account (by Kayako) and it does not come with a /support directory.
nope. He meant the root of your support desk.
   
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