Error Message: Received Trashed Response

[Ixian]

I upgraded all the way to the latest .08 build of Mobile for WM5/6 ( I am using 6 on a HTC Hermes/Cingular 8525) and every time I go to sync I get the following error:

Host Name:

support.mydomain.com (mydomain obviously being my actual domain)
Port: 80

Error Message: Received trashed response from server (invalid header)

Data: (<br /> <b>fatal error</b>:
Allowed:

and then it cuts off.

I've tried turning off header compression to no avail. This is running the latest .20 stable version on a 2003 server using Apache 2.x/php5.x.

Any ideas?

[craigbrass]

And the phone definitely has working internet access (ie you can go into the browser and load the front end of Kayako)?

Also, if you go to /mobile/index.php from your desktop, does it show like "compressed;4a5df112ba705a3a9f0f4......."?

[Ixian]

Originally Posted by craigbrass

And the phone definitely has working internet access (ie you can go into the browser and load the front end of Kayako)?

Also, if you go to /mobile/index.php from your desktop, does it show like "compressed;4a5df112ba705a3a9f0f4......."?

Yep, in fact I am using the PDA/WAP site as a substitute while I get this figured out. Internet works fine and connecting to the regular web interface does too.

When I go to /mobile/index.php I get:

uncompressed;0;6bb61e3b7bce0931da574d19d1d82c88;0; 2;-1

It shows compressed if I turn back on compression.

[craigbrass]

I suggest you email ryan.lederman ]at[ kayako.com for assistance with this.