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level4designs Offline
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Join Date: Dec 2007
error: no such table: propchanges - 10-12-2007, 12:05 AM

I get this error my windows mobile 5 phone with kayako mobile installed. I have uninstalled and reinstalled, reset, etc... no luck.

I have a test nevironment all setup and this is the only piece I cannot get to work. It does show the open tickets in teh menu, but there is nothing displayed when I click on teh ticket?
   
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Jamie Edwards Offline
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Join Date: Jan 2006
Location: England, UK
10-12-2007, 12:10 AM

Hi there,

Have you tried deleting the database (New Install: newnotes error) and allowing KayakoMobile to recreate one?


Jamie Edwards (jamie.edwards ]at[ kayako.com)
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Ryan Lederman Offline
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Location: Boise, Idaho USA
Cool Finally Fixed!? - 13-12-2007, 10:42 PM

I believe I have fixed this bug once and for all. It is an alpha, because it contains the "new ticket" functionality, but it should work just fine for all intents and purposes.

If you would be so kind, download it from
http://hotfix.kayako.com/latest.php?...uildtype=alpha for WM5 and 6
or
http://hotfix.kayako.com/latest.php?...uildtype=alpha for PPC 2003

and MAKE SURE TO READ THE NOTES, as there are files you MUST update on the server or it will NOT work.

ALSO NOTE: You must delete the "km.db" file from the KayakoMobile directory (usually /Program Files/KayakoMobile/) before running the updated build!

Please report back here and let me know if this solves the problem for you all.


Ryan Lederman (ryan.lederman ]at[ kayako.com)
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