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  (#1) Old
ehoffman Offline
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Posts: 131
Join Date: Dec 2005
Unhappy Error Table Deletes - 08-10-2006, 03:35 AM

Get this error upon sync.

Had old beta on handheld; did remove program from add/remove programs.

Installed new retail version from 3.04.10 Stable.

It had my account settings still in it upon reinstall!! So apparently the removal is not complete on uninstall.

Treo 700w.

How do I fix?


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Eric
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Ryan Lederman Offline
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09-10-2006, 06:09 PM

You need to delete any and all old beta database files permanently from the device, and then allow KM to re-create the db.


Ryan Lederman (ryan.lederman ]at[ kayako.com)
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  (#3) Old
ehoffman Offline
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10-10-2006, 04:15 AM

Quote:
Originally Posted by Ryan Lederman
You need to delete any and all old beta database files permanently from the device, and then allow KM to re-create the db.
I scrubbed the system and still found this to happen. I asked this before during the beta tests.

Tell me where the system registers itself? I checked all the file paths and nuked it; tell me specifically where to look. My concern is Add/Remove is not doing its job with the uninstaller instructions in KayakoMobile, or this wouldn't be an issue.

I will be happy to create a Breeze session in which I can give you direct access to the device itself so you can observe my meaning.


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