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Kayako Mobile Discussion, troubleshooting and feedback for Kayako Mobile for Microsoft Windows Mobile enabled devices.
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(#1)
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| New Member Posts: 12 Join Date: Jan 2006 |  Hardware requirements -
11-07-2006, 10:41 PM
I imagine synchronizing a whole database of tickets would take up quite a bit of space. Could you describe the architecture of the database on the PDA in relation to space limitations? |
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(#2)
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| Chief Operating Officer  Posts: 850 Join Date: May 2005 Location: Boise, Idaho |
12-07-2006, 04:33 PM
The database we use is SQLite. It is a light and fast SQL database engine. It also supports high compression of its tables. The database will reach about 3MB for 200 tickets - most mobile devices have at least this much storage to spare, but if storage becomes a concern, you can always stick the database on a minisd card and synchronize away. I have a 1GB minisd card in my phone, and it cost around $70 USD. -------------------------------------------------------------------
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