KayakoMobile + Apple iPhone

[josephstern]

OK - great. I was concerned because I thought the lack of Java in the iPhone might cause problems.

I'll likely get an iPhone and start using the full web page, and then if/when the mobile component adds support for it, I'll get that installed on my server.

[slam32]

If it is suitable for the iPhone, it is pretty good.

[Brent]

Its only a matter of time before its cracked all open and people will be writing everything for it...

[craigbrass]

Yup, they have managed to unlock everything else!

[josephstern]

I keep having problems with the software logging me out. I reply to an email, press Submit, and get to the login page.

I assume that my session is getting interrupted. My IP may be changing as I either move, or as my phone connects to different networks.

Is there any way to allow sessions to continue (assuming this is the problem) as my IP changes?

[Brent]

Broken everything, cracked everything

There is no doubt that anything put on the market these days with enough time or effort or plain and simple demand from the public can be made to do as one wishes if it is capable..

I believe the iPhone to be a very slick device that sadly does nothing I need it to do for busienss.... I would be amazed if a real SDK is not released soon...

[craigbrass]

Originally Posted by josephstern

I keep having problems with the software logging me out. I reply to an email, press Submit, and get to the login page.

I assume that my session is getting interrupted. My IP may be changing as I either move, or as my phone connects to different networks.

Is there any way to allow sessions to continue (assuming this is the problem) as my IP changes?

I'd submit a bug report at http://bugs.kayako.net. I think an option to disable IP check for the PDA interface would be best.

[Brent]

First iPhone 3rd Party GUI App Compiles:

CmputrAce writes "Well, it's here now. The #iphone-dev team has compiled the first third-party application for the iPhone. Of course, it is the standard "Hello, world." application, but it's native to the iPhone and uses the iPhone's GUI. This opens up the iPhone for development by anyone who can forge through the process of cracking the iPhone, installing the iPhone "Toolchain", writing an application, compiling, translating, and finally installing the application to the iPhone. With the pace of development at present, expect to see commercial "jailbreak" (mod-enabling) applications soon as well. You can already get high-quality applications (Mac) to theme the iPhone and add your own ring tones (Win) for the phone."

As stated - its only a matter of time - in this case a mear weeks since release...

[ntburchf]

Originally Posted by josephstern

I keep having problems with the software logging me out. I reply to an email, press Submit, and get to the login page.

I assume that my session is getting interrupted. My IP may be changing as I either move, or as my phone connects to different networks.

Is there any way to allow sessions to continue (assuming this is the problem) as my IP changes?

Mine too. Only got the phone so i could watch tickets / reply.
Go to reply, and it logs you out due to session time outs.
How can the session timeout in 10 secs???

[Jamie Edwards]

You can disable the IP session check by editing config.php (changing the value to enable):

PHP Code:

/**
* DISABLE SESSION IP CHECKS
*/
$_SWIFT["disablesessionipcheck"] = false; 


However, this is a security risk and will make your system more prone to session hijacking.

[ntburchf]

Originally Posted by Jamie Edwards

You can disable the IP session check by editing config.php (changing the value to enable):

PHP Code:

/**
* DISABLE SESSION IP CHECKS
*/
$_SWIFT["disablesessionipcheck"] = false; 


However, this is a security risk and will make your system more prone to session hijacking.

Ok,
so how come sessions work with modernbill, vbulleting, etc. Only issue I have had so far is with trying to logon to my helpdesk.??
Must be a better work around then this?

So does the iphone change IP's every couple seconds or something??

Thanks

[Jamie Edwards]

It is probably because vBulletin / Modernbill use 'slacker' IP session checking (i.e. only looking at the beginning octets of the IP address). A good feature request is where you can define how slack the IP session checking is - I suggest you post one in the Feature Requests forum and I will see where we can implement it

[oderland]

I got mine iphone 3G now, works like a charm, now we need a live chat client :-)

[supportskins]

I got mine iphone 3G now, works like a charm, now we need a live chat client :-)

I believe Steve is making one, that is if he has not stopped development which is what he hinted last time around.