KayakoMobile Issue

**Digital Mayhem** · **KayakoMobile Issue -** 21-03-2006, 09:14 PM

Does this new KayakoMobile work on Windows Smartphone 2003 Edition? As when I try to install on the phone it says its not a Valid Windows CE App and when I try to run the .exe file on my windows xp system it says its not a valid windows application....

fadrianoc · 21-03-2006, 10:22 PM

Not yet as statement here:
Kayako Mobile Public Beta 1 Available

Ryan Lederman · 26-03-2006, 08:46 PM

KayakoMobile is designed for Windows Mobile Pocket PC edition, both version 5 and 2003.

The reason for SmartPhone edition not being supported is that the screen on those particular devices is too small to properly display the KayakoMobile graphical interface.

If you wish to use KayakoMobile, you should invest in a PDA. We suggest any device with QVGA or VGA resolution, and Windows Mobile 5 (Pocket PC edition). The Palm Treo 700w and I-Mate JasJar are both viable options, as well as many PDAs from HP and Dell (Axim line).

Jeremym87 · 31-03-2006, 04:15 AM

Any idea what the ETA is for PPC2003?

Thanks

Ryan Lederman · 11-04-2006, 12:29 AM

Hi Jeremy,

The PPC2003 build is very near. The only thing left for me to do is write special code to make up for the fact that PPC2003 doesn't have the WM5 menu bar system at the bottom of the screen.

Regards,

Jeremym87 · 12-04-2006, 02:36 AM

Thanks for the update, I have been using it on my WM5 ppc, but my techs have ppc2003 they would use it more than I, expect to get alot of feed back once we get this version.

***Varun Shoor*** · 13-04-2006, 01:16 AM

Hi Jeremy,
We are really looking forward to feedback from you as we based out the entire application upon basic requirements mentioned by you earlier.

Make sure you send us anything and everything you notice

Regards,

Varun Shoor

ffeingol · 13-04-2006, 06:19 PM

I'll be looking for the PPC2003 version also. We run Verizon XV6600's (which go by about a dozen different names).

Frank

Ryan Lederman · 06-10-2006, 05:37 PM

Just to keep everyone updated, 3.04.10 STABLE SupportSuite/eSupport which contains the retail version of KayakoMobile is now available from the Members Area for those of you who have current support & upgrades.

Please read my blog post regarding this: http://blog.kayako.net/archives/11

**Digital Mayhem** · 06-10-2006, 05:49 PM

Ryan only problem is that Nextel currently only offers Windows 2003 Smartphone they dont offer any running Windows Mobile 5

Ryan Lederman · 06-10-2006, 11:24 PM

I would recommend Verizon, T-Mobile or Sprint.

ozeium · 22-12-2006, 04:49 AM

what about the new samsung blackjack. That is running smartphone edition but the quality is good enough to browse the web. I can open modernbill and work fine in it. Any chance of kayako making it work for smartphone?

Ryan Lederman · 22-12-2006, 06:43 PM

We do have plans to make a Smartphone version of KayakoMobile in the future. How long off that is, I can't say...

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Digital Mayhem Offline Community Moderator Posts: 854 Join Date: May 2005 Location: Henderson, Nevada	KayakoMobile Issue - 21-03-2006, 09:14 PM Does this new KayakoMobile work on Windows Smartphone 2003 Edition? As when I try to install on the phone it says its not a Valid Windows CE App and when I try to run the .exe file on my windows xp system it says its not a valid windows application....

fadrianoc Offline Member Posts: 35 Join Date: Mar 2006	21-03-2006, 10:22 PM Not yet as statement here: Kayako Mobile Public Beta 1 Available

Jeremym87 Offline New Member Posts: 23 Join Date: Jan 2005	31-03-2006, 04:15 AM Any idea what the ETA is for PPC2003? Thanks Jeremy Massengale Hometown Professional Computer Solutions, LLC Data Backup and 24x7 Managed Network Solutions http://www.hometownpcsolutions.com

Jeremym87 Offline New Member Posts: 23 Join Date: Jan 2005	12-04-2006, 02:36 AM Thanks for the update, I have been using it on my WM5 ppc, but my techs have ppc2003 they would use it more than I, expect to get alot of feed back once we get this version. Jeremy Massengale Hometown Professional Computer Solutions, LLC Data Backup and 24x7 Managed Network Solutions http://www.hometownpcsolutions.com

ffeingol Offline New Member Posts: 19 Join Date: Apr 2006	13-04-2006, 06:19 PM I'll be looking for the PPC2003 version also. We run Verizon XV6600's (which go by about a dozen different names). Frank

Digital Mayhem Offline Community Moderator Posts: 854 Join Date: May 2005 Location: Henderson, Nevada	06-10-2006, 05:49 PM Ryan only problem is that Nextel currently only offers Windows 2003 Smartphone they dont offer any running Windows Mobile 5 Steve Digital Mayhem, Inc. AIM: Steve.Lawrence@Digital-Mayhem.com MSN: Steve.Lawrence@Digital-Mayhem.com GTALK: Steve.Lawrence@Digital-Mayhem.com YAHOO: DigitalMayhem_Steve SKYPE: DigitalMayhem_Steve I'm Important

Ryan Lederman Offline Chief Operating Officer Posts: 850 Join Date: May 2005 Location: Boise, Idaho	06-10-2006, 11:24 PM I would recommend Verizon, T-Mobile or Sprint. Ryan Lederman (ryan.lederman ]at[ kayako.com) ------------------------------------------------------------------- New to the forum? New user's guide here. Submit a bug report here. Submit support tickets via the members area. Submit sales queries either via live chat or via e-mail.

ozeium Offline New Member Posts: 22 Join Date: Jun 2003	22-12-2006, 04:49 AM what about the new samsung blackjack. That is running smartphone edition but the quality is good enough to browse the web. I can open modernbill and work fine in it. Any chance of kayako making it work for smartphone? "Wheres the powder"