Kayako Logo
Kayako Mobile Discussion, troubleshooting and feedback for Kayako Mobile for Microsoft Windows Mobile enabled devices.

Reply
 
LinkBack Thread Tools Search this Thread Display Modes
  (#1) Old
allcam Offline
Member
 
Posts: 35
Join Date: Jun 2007

Reply Ticket -> Time Worked + Billable - 28-02-2008, 09:53 PM

Hello

is it possible set Time Worked + Billable if you relpy a ticket from KayakoMobile???
   
Reply With Quote
  (#2) Old
Jamie Edwards Offline
Operations Manager
 
Jamie Edwards's Avatar
 
Posts: 4,341
Join Date: Jan 2006
Location: UK

SupportSuite
Owned License

28-02-2008, 09:58 PM

Hi allcam,

Yes you can:



Jamie Edwards (jamie.edwards ]at[ kayako.com)
----------------------------------------------------------------
---
  • New to the forum? New user's guide here.
  • Submit bug reports here.
  • Submit support tickets via the members area.
  • Submit sales queries either via live chat or via e-mail.
  • There is no official ETA on Version 4.
   
Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
Tickets -> Billable time -> Time Worked/Billable should not be tied together richm Feature Requests 3 23-08-2007 07:04 PM
Tickets -> Billable time -> Cumulative total in main ticket view richm Feature Requests 0 06-06-2007 08:43 PM
Time Worked goes missing when creating new ticket eljustino SupportSuite, eSupport and LiveResponse 1 08-08-2006 05:34 PM
Forwarding with time worked, and billable time vs. time worked. tompopovic SupportSuite, eSupport and LiveResponse 2 02-08-2006 08:48 PM



Powered by vBulletin® Version 3.6.8
Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
LinkBacks Enabled by vBSEO 3.1.0

Kayako provides online help desk software and support solutions; enabling companies to improve their support and reduce costs.

Our three main products include: SupportSuite, eSupport and LiveResponse



1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46