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chrisbuk112
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staff replies using kayako mobile - 26-10-2006, 04:41 PM

Hi

When i reply to a kayako ticket on the mobile app it sends it from the staff email address not the department email address, so when users reply it goes to my email inbox not the ticket inbox.
   
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Ryan Lederman Offline
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Join Date: May 2005
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26-10-2006, 07:17 PM

That bug has already been fixed in 3.04.20 UNSTABLE.


Ryan Lederman (ryan.lederman ]at[ kayako.com)
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