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Kayako Mobile Discussion, troubleshooting and feedback for Kayako Mobile for Microsoft Windows Mobile enabled devices.
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(#1)
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| Guest Posts: n/a | staff replies using kayako mobile -
26-10-2006, 04:41 PM
Hi When i reply to a kayako ticket on the mobile app it sends it from the staff email address not the department email address, so when users reply it goes to my email inbox not the ticket inbox. |
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(#2)
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| Chief Operating Officer  Posts: 852 Join Date: May 2005 Location: Boise, Idaho |
26-10-2006, 07:17 PM
That bug has already been fixed in 3.04.20 UNSTABLE. -------------------------------------------------------------------
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