Documentation Editorial - Kayako Community Forums

Documentation Editorial Discussion, suggestions and updates regarding the documentation of the Kayako product line.

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Thread / Thread Starter	Last Post	Replies	Views
Sticky: User manuals Jamie Edwards	13-05-2007 03:31 PM by Jamie Edwards	11	43,523
Sticky: Reporting problems and suggestions Jamie Edwards	09-03-2007 10:36 AM by Jamie Edwards	0	1,436
Sticky: "Action Cancelled" or "Page Cannot Be Displayed" when viewing a CHM file Jamie Edwards	08-03-2007 10:50 PM by Jamie Edwards	0	2,602
Mistake in user manual Dynadata	14-03-2008 04:42 PM by Jamie Edwards	1	1,352
idiots guide. rossm	07-02-2008 03:49 PM by Jamie Edwards	2	1,034
Ticket Flags typo in the Support Suite manual Aaron	12-12-2007 10:15 AM by craigbrass	2	1,294
Wrong action called for in supportsuite manual for Managing Email Queues Aaron	06-12-2007 07:34 PM by Jamie Edwards	1	568
Missing answers/content to the FAQ's in the user manual Aaron	13-11-2007 06:57 PM by Jamie Edwards	1	694
Confusion over "Team" vs "Group" in v11 manual melbeckman	11-09-2007 10:07 AM by Jamie Edwards	3	1,756
Poll: Do you personally have a use for static documentation? Jamie Edwards	26-08-2007 04:56 PM by Jamie Edwards	10	2,496
InstaAlert HotFix URL craigbrass	20-07-2007 08:31 AM by Jamie Edwards	1	1,306
Fyi Brent	04-05-2007 09:33 AM by Jamie Edwards	1	1,359
Revision number for manual? richm	02-05-2007 02:50 PM by richm	2	1,233
"Ticket follow up" link in CHM takes you to "Deleting a Note" richm	02-05-2007 02:50 PM by Jamie Edwards	1	1,221
Follow Up tab missing from ticket managment menu page richm	02-05-2007 02:43 PM by Jamie Edwards	1	1,207
Suggestions for SupportSuite User Manual richm	20-04-2007 08:41 PM by Jamie Edwards	1	1,466
Branding ehoffman	07-04-2007 03:00 PM by Digital Mayhem	5	1,618
Current PDF download indicates damaged and can't be opened richm	06-04-2007 05:11 PM by Jamie Edwards	2	1,656

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Kayako provides online help desk software and support solutions; enabling companies to improve their support and reduce costs.

Our three main products include: SupportSuite, eSupport and LiveResponse