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Documentation Editorial Discussion, suggestions and updates regarding the documentation of the Kayako product line.
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(#1)
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| Member  Posts: 387 Join Date: Jan 2007 Location: Orange County, CA | Current PDF download indicates damaged and can't be opened -
06-04-2007, 03:44 PM
Hi, Tested with Adobe and Foxit reader. Errors out when trying to open. Re-downloaded a couple of times, same result. Here is the error: There was an error opening this document. The file is damaged and could not be repaired. Rich Features I need asap: 1) Ticket search in the client portal! 2) Column display in client portal showing clients email address or name 3) Downloads by client (i.e. - each client has their own download area and can't see/touch downloads for any other client.) This would be on top of a "public" download area. 4) Integrated KB image uploads The ability for staff to upload images with a KB articles. Cheers! |
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(#2)
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| Operations Manager  |
06-04-2007, 03:56 PM
Thank you rixm, Reuploading and will post here when done. -------------------------------------------------------------------
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(#3)
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| Operations Manager |
06-04-2007, 05:11 PM
Reuploaded and fixed!  Thanks again for the report. -------------------------------------------------------------------
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Kayako provides online help desk software and support solutions; enabling companies to improve their support and reduce costs.
Our three main products include: SupportSuite, eSupport and LiveResponse
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