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(Archive) Documentation Editorial Discussion, suggestions and updates regarding the documentation of the Kayako product line.

Kayako develops robust helpdesk software, live chat and real-time visitor monitoring software.
Kayako is trusted by more than 30,000 organizations, including a number of Fortune 500 companies and government institutions.
 
 
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richm Offline
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Join Date: Jan 2007
Location: Orange County, CA
Current PDF download indicates damaged and can't be opened - 06-04-2007, 03:44 PM

Hi,

Tested with Adobe and Foxit reader. Errors out when trying to open. Re-downloaded a couple of times, same result.

Here is the error:

There was an error opening this document. The file is damaged and could not be repaired.

Rich


--
Features I need asap:
1) Ticket search in the client portal!
2) Column display in client portal showing clients email address or name
3) Downloads by client
(i.e. - each client has their own download area and can't see/touch downloads for any other client.) This would be on top of a "public" download area.
4) Integrated KB image uploads
The ability for staff to upload images with a KB articles.
Cheers!
   
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Jamie Edwards Offline
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Location: England, UK
06-04-2007, 03:56 PM

Thank you rixm,

Reuploading and will post here when done.


Jamie Edwards (jamie.edwards ]at[ kayako.com)
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Jamie Edwards Offline
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Location: England, UK
06-04-2007, 05:11 PM

Reuploaded and fixed!

Thanks again for the report.


Jamie Edwards (jamie.edwards ]at[ kayako.com)
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