Documentation for Staff users

Casey Rousseau · **Documentation for Staff users -** 13-08-2008, 11:08 AM

I wish there were a getting started guide that I could have handed to my techs. (a Staff CP centric doc)

**Jamie Edwards** · 13-08-2008, 11:16 AM

Hi Casey,

We will soon be working on one (both for administrators setting up SupportSuite) and staff users getting used to the staff control panel. Our documentation package will be refreshed soon, and this will be a part of it.

Thanks,

jcasares · 30-10-2008, 04:44 PM

That would be really nice.

smartcard · 02-12-2008, 12:55 PM

I too need it

smartcard · 07-01-2009, 05:34 AM

Since, I could not find any particular manual that can fit only for Staffs, I have stripped only the staff part of the all manual and made a separate PDF and given them to all the staff.

If you want you can download it from here --> Kayako Staff Manual File Size: 2.23 MB

craigbrass · 07-01-2009, 09:24 AM

Nice one. Am sure many will find this useful.

Raggsokk · 09:56 AM

Thank you smartcard. This was justthe information I was looking for.

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Casey Rousseau Offline Member Posts: 307 Join Date: Aug 2008 Location: Connecticut, USA	Documentation for Staff users - 13-08-2008, 11:08 AM I wish there were a getting started guide that I could have handed to my techs. (a Staff CP centric doc) Casey Rousseau Prophesy Transportation Solutions, Inc.

jcasares Offline Member Posts: 133 Join Date: Oct 2008 Location: Argentina	30-10-2008, 04:44 PM That would be really nice.

smartcard Offline New Member Posts: 18 Join Date: Jan 2006	02-12-2008, 12:55 PM I too need it

smartcard Offline New Member Posts: 18 Join Date: Jan 2006	07-01-2009, 05:34 AM Since, I could not find any particular manual that can fit only for Staffs, I have stripped only the staff part of the all manual and made a separate PDF and given them to all the staff. If you want you can download it from here --> Kayako Staff Manual File Size: 2.23 MB

craigbrass Offline Senior Member Posts: 7,547 Join Date: Jun 2005 Location: Cumbria, UK	07-01-2009, 09:24 AM Nice one. Am sure many will find this useful. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Click here for Kayako Software Development My Addons: BlackBerry Ticket Client for Kayako - Windows Mobile Live Support Client for Kayako

Raggsokk Offline New Member Posts: 2 Join Date: Jan 2009	02-02-2009, 09:56 AM Thank you smartcard. This was justthe information I was looking for. Last edited by Raggsokk; 02-02-2009 at 09:56 AM.