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(Archive) Documentation Editorial Discussion, suggestions and updates regarding the documentation of the Kayako product line.

Kayako develops robust helpdesk software, live chat and real-time visitor monitoring software.
Kayako is trusted by more than 30,000 organizations, including a number of Fortune 500 companies and government institutions.
 
 
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Brent Offline
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Fyi - 04-05-2007, 06:18 AM

Just an FYI - There is some great info here - The FYI is that when I have emailed support (or placed a support ticket) they claim there are no manuals available...

This is obviousely untrue..

Someone might want to tell the people that answer the emails for support@ and the email tickets that this site is here and available to users.
   
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Jamie Edwards Offline
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04-05-2007, 09:33 AM

Hi Brent,

Thanks for letting me know, I will ensure everyone knows.


Jamie Edwards (jamie.edwards ]at[ kayako.com)
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