[OLD] Documentation

[Jamie Edwards]

Hi Terry,

Does anything in this post http://forums.kayako.com/showpost.ph...6&postcount=20 relate to you?

[Jamie Edwards]

Staff CP Preview 5: Staff Control Panel Manual

Greetings everyone;

We are pleased to be able to present the fifthin a line of preview releases showing the development of the staff control panel manual.

Download CHM:
http://docs.kayako.net/staffcp/Kayak..._CHM_1.5.0.chm

Download PDF:
http://docs.kayako.net/staffcp/Kayako_SupportSuite_Staff_Control_Panel_Manual_PDF _1.5.0.pdf

This update features complete documentation of the Teamwork modules (such as task list, events, appointments and contacts) as well as ongoing updates to old documentation (yes - it's old already!) and clear screen-diagrams.

Also, as you can see - PDF issues are reaching resolution but are not quite perfect, yet.

Based on user feedback, I will be including more screenshot-based documentation with call outs and pointers.

Feedback welcome

[Jamie Edwards]

Staff CP Preview 6: Staff Control Panel Manual

Greetings everyone;

We are pleased to be able to present the sixth in a line of preview releases showing the development of the staff control panel manual.

Download CHM:
http://docs.kayako.net/staffcp/Kayak..._CHM_1.5.4.chm

Download PDF:
-

This update features full knowledgebase management documentation.

[tmancey]

Thanks for update, however PDF would also be appreciated for each update.

Once again, thank you
Terry

[Jamie Edwards]

Staff CP Preview 7: Staff Control Panel Manual

Greetings everyone;

We are pleased to be able to present the sixth in a line of preview releases showing the development of the staff control panel manual.

Download CHM:
http://docs.kayako.net/staffcp/Kayak..._CHM_1.5.6.chm

Download PDF:
http://docs.kayako.net/staffcp/Kayak..._PDF_1.5.6.pdf

This update features full downloads management documentation.

[eiden]

Originally Posted by Jamie Edwards

Staff CP Preview 7: Staff Control Panel Manual

Greetings everyone;

We are pleased to be able to present the sixth in a line of preview releases showing the development of the staff control panel manual.

Download CHM:
http://docs.kayako.net/staffcp/Kayak..._CHM_1.5.6.chm

Download PDF:
http://docs.kayako.net/staffcp/Kayak..._PDF_1.5.6.pdf

This update features full downloads management documentation.

I get a 404 error when I try to download the PDF..

[Jamie Edwards]

Link fixed, sorry about that

[Jamie Edwards]

Staff CP FINAL PREVIEW: Staff Control Panel Manual

Greetings everyone;

We are pleased to be able to present the final in a line of preview releases showing the development of the staff control panel manual.

Download CHM:
http://docs.kayako.net/staffcp/Kayak...Manual_CHM.chm

Download PDF:
http://docs.kayako.net/staffcp/Kayak...Manual_PDF.pdf

All features and areas of the staff control panel have been documented. All document features except for a product description and FAQ section have been added.

An FAQ section will eventually be added. In place of this (for now), please see the visual FAQ titled Interface Quickreference.

Please note this document is still undergoing proof reading (spelling, grammar and accuracy).

[Jamie Edwards]

Hi,

There is a new Documentation forum, found here; http://forums.kayako.com/f38/

This thread will now be closed.