How do I? - Kayako Community Forums

How do I? Questions about how to do specific things in SupportSuite, eSupport and LiveResponse. Not for reporting problems.

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Thread / Thread Starter	Last Post	Replies	Views
Sticky: Using Template Groups - A Tutorial Matthew	07-05-2008 10:37 AM by nibb	5	958
Sticky: HOWTO: Making Spell Check work in Kayako SupportSuite sboyce	26-02-2008 11:00 PM by Jamie Edwards	1	479
Sticky: Clearing Cache on the Hosted Platform craigbrass	25-02-2008 04:42 PM by supportskins	2	1,034
Sticky: Flash Tutorials ( 1 2) craigbrass	22-02-2008 11:03 AM by craigbrass	20	5,037
Questions about e-mail auto responder AnthonyA	Today 02:16 AM by AnthonyA	2	77
Configuring POP3/IMAP Fetch for Google Apps Email Mailbox slippy62	08-05-2008 08:32 PM by slippy62	0	80
Ticket view client information raph	08-05-2008 06:01 PM by Siora	5	131
Custom field disply order tlspidle	08-05-2008 03:30 PM by Siora	1	50
clost ticket on staff reply via email SupportMods	08-05-2008 03:15 PM by SupportMods	0	48
How to upload a large amount of articles. jlui213	08-05-2008 01:41 PM by jlui213	9	136
Restrict Department from seeing other Department and Users in Staff-panel Thijs	08-05-2008 09:06 AM by Thijs	5	256
Any workaround so that I can submit tickets on behalf of my clients? lavendergirl	08-05-2008 05:26 AM by Digital Mayhem	1	52
Possible to add a default queue to a department or add a sig to a deparment? lonea	07-05-2008 04:46 PM by lonea	0	55
OpenID and supportsuite ? oderland	07-05-2008 02:55 PM by Jamie Edwards	1	55
How do I disable the View Tickets widget ( 1 2) joelennon	06-05-2008 02:39 PM by craigbrass	15	301
Take Away Features from the main support page? Roxanne	06-05-2008 02:31 PM by supportskins	4	76
How to I remove the view status link in outgoing email pik20b	06-05-2008 11:48 AM by craigbrass	5	106
How do I assign a staff user to more than one group? pik20b	05-05-2008 09:39 PM by supportskins	1	48
Email templates netaddict	05-05-2008 08:37 PM by mkrgoede	13	450

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Kayako provides online help desk software and support solutions; enabling companies to improve their support and reduce costs.

Our three main products include: SupportSuite, eSupport and LiveResponse