Active Directory LoginShare

colmtourque · **Active Directory LoginShare -** 18-09-2007, 04:06 PM

I've seen a bunch of messages on this, but cannot get it to work.

I've gone to settings-login share-Active Directory LDAP
Setup as follows
LDAP IS ENABLED in php.

Host: tried FQDN, IP, HostName
Port: 389
DN: CN=Users,DC=..,DC=..,DC=com
RDN=domain\helpdesk
Password=...

Click on Update
Then I go to Manage Groups-users-settings
Login Share Set to Microsoft Active Directory/LDAP

Go the user portal and attempt to login as a user, no dice.

What am I missing here

I even tried the suggestion to change the code also did not help. I have since restored the orignal file.

mdorn · **Ldap -** 19-09-2007, 12:15 AM

I'm having a similar problem, but with Lotus Domino LDAP. I already posted, but wonder if I didn't post in the wrong place:

LDAP LoginShare

colmtourque · 21-09-2007, 11:55 AM

OK, got on today wth the folks at Kayako very helpfull and discovered that the account needs to have explicit read access to AD, you can't just run the delegation of control wizard and grant read user information rights.

craigbrass · 21-09-2007, 01:24 PM

Glad your sorted. Thanks for sharing the fix with the community.

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Active directory integration	c-wex	Installation & Upgrading	159	30-04-2010 07:40 AM
Problem with Active Directory Loginshare	zeppelin	How do I?	0	17-05-2007 09:11 PM
Active Directory Loginshare get more info (FieldFetch)	kaviar	Loginshare	6	30-01-2007 09:03 PM

mdorn Offline New Member Posts: 4 Join Date: Sep 2007	Ldap - 19-09-2007, 12:15 AM I'm having a similar problem, but with Lotus Domino LDAP. I already posted, but wonder if I didn't post in the wrong place: LDAP LoginShare

colmtourque Offline New Member Posts: 26 Join Date: Sep 2007	21-09-2007, 11:55 AM OK, got on today wth the folks at Kayako very helpfull and discovered that the account needs to have explicit read access to AD, you can't just run the delegation of control wizard and grant read user information rights.

craigbrass Offline Senior Member Posts: 7,902 Join Date: Jun 2005 Location: Cumbria, UK	21-09-2007, 01:24 PM Glad your sorted. Thanks for sharing the fix with the community. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Click here for Kayako Software Development My Addons: BlackBerry Ticket Client for Kayako - Windows Mobile Live Support Client for Kayako