Kayako logo
How do I? Questions about how to do specific things in SupportSuite, eSupport and LiveResponse. Not for reporting problems.

Reply
 
LinkBack Thread Tools Search this Thread Display Modes
  (#1) Old
Pur Offline
New Member
 
Posts: 3
Join Date: Oct 2007
Adding user gets email in a language that is not the default - 29-11-2007, 11:30 AM

Hi,

I am adding a user through the staff cp (we have registration disabled). This however sends them an "Registration activated" email in English while my default group has a different language as default. In fact all groups that exist in my installation have the samen language as default. So English is not default language for anything.

Also in the language tab in the admin cp English is not first in the order list.

So I am puzzled on how this email can be in English.

So how can I add a user through the control panel and sending an email in the default language. Or even better how can I add a user through the staff control panel and select the language (as we have customers from different countries it would be nice to welcome them in their own language).

The customer control panel just works fine. It defaults to the language that has been set but allows customer to choose English anyway.
   
Reply With Quote
  (#2) Old
supportskins Online
Senior Member
 
supportskins's Avatar
 
Posts: 3,566
Join Date: Aug 2006
Location: Mumbai, India
29-11-2007, 12:36 PM

This is a confirmed bug in the existing version - http://bugs.kayako.com/index.php?cmd=view&id=345



Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support
Our Skins and Services - http://www.supportskins.com/store/
SupportSkins.com - http://www.supportskins.com/
   
Reply With Quote
Reply

Tags
default, language

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
adding user email doesnt work, botched query atDev SupportSuite, eSupport and LiveResponse 0 07-11-2007 05:11 AM
New Build: 3.10.02 STABLE Ryan Lederman News and Announcements 0 05-03-2007 09:53 PM
Suggest new feature to do email verification before adding new user wjl Wont Implement / Already Implemented 1 06-08-2006 02:18 PM



Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.2.0
vBulletin Skin developed by: vBStyles.com


1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46