| |||||||||||
 |
 |
| | LinkBack | Thread Tools | Search this Thread | Display Modes |
(#1)
  |
| New Member Posts: 19 Join Date: Oct 2005 | Any definite answer on how to use auto responder? -
05-04-2009, 06:02 PM
It's very interesting to see many ppl have problems with it. There are two or more settings for auto responder: 1. This is per email queue. Enable New Issue Autoresponder? If enabled, the system will send an Autoresponder message confirming the receipt of a new issue. 2. From staff panel, property of user group. Option: Should Send Ticket Autoresponder I'm not sure if that's all, anyway, autoresponder doesn't work as what I expected. Sometimes it didnt send, sometimes it send with a old responder template, sometimes it sent correct responder. I'm totally confused.  |
| |  |
|
| Thread Tools | Search this Thread |
| Display Modes | |
| |
Similar Threads | ||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| Questions about e-mail auto responder | AnthonyA | How do I? | 6 | 14-10-2008 02:48 PM |
| Server Timpe stap in ticket auto responder | jnet | SupportSuite, eSupport and LiveResponse | 6 | 19-06-2008 08:28 AM |
| I need to add message along with the Auto responder text | aparnav | SupportSuite, eSupport and LiveResponse | 4 | 22-01-2008 11:18 AM |
| I want to attach my original message along with my auto responder text(signature).. | aparnav | SupportSuite, eSupport and LiveResponse | 0 | 19-01-2008 11:12 AM |
| CC and Bcc people are not receiving auto responder mails THey are getting only conte | vineethshyam | SupportSuite, eSupport and LiveResponse | 4 | 01-10-2006 01:56 AM |
Linear Mode
