Assign tickets to groups

cmonteiro · **Assign tickets to groups -** 01-07-2009, 05:15 PM

Does anyone know a way to assign a ticket to some user group?

What I have in mind is something similar to put a user to some user group so it can be managed by someone else. But instead of assign an user to it, the idea is to assign the tickets we would choose.

Is there any way it can be done?

jgodfrey · 12-08-2009, 09:09 PM

I would be interested in knowing how to do this as well. Please provide additional information if you know.

Thanks in advance for your help with this.

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cmonteiro Offline New Member Posts: 18 Join Date: Mar 2009	Assign tickets to groups - 01-07-2009, 05:15 PM Does anyone know a way to assign a ticket to some user group? What I have in mind is something similar to put a user to some user group so it can be managed by someone else. But instead of assign an user to it, the idea is to assign the tickets we would choose. Is there any way it can be done?

jgodfrey Offline Member Posts: 55 Join Date: Oct 2007	12-08-2009, 09:09 PM I would be interested in knowing how to do this as well. Please provide additional information if you know. Thanks in advance for your help with this.