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How do I? Questions about how to do specific things in SupportSuite, eSupport and LiveResponse. Not for reporting problems.
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(#1)
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| Member Posts: 35 Join Date: Feb 2006 | Blocking users from changing status? -
04-07-2008, 03:38 PM
How do you prevent users from changing the status of a ticket? We don't want them to be able to change a ticket from the statuses. |
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(#2)
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| Member Posts: 35 Join Date: Feb 2006 |
04-07-2008, 03:41 PM
Found here: Stop users from changing ticket priority |
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| blocking, status |
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