Blocking users from changing status?

vp911 · **Blocking users from changing status? -** 04-07-2008, 03:38 PM

How do you prevent users from changing the status of a ticket? We don't want them to be able to change a ticket from the statuses.

vp911 · 04-07-2008, 03:41 PM

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Status changing automatically	jetnet	How do I?	9	05-03-2008 09:04 AM
Status change when changing Department of Ticket	Xeserve	Wont Implement / Already Implemented	8	02-02-2008 06:53 PM
Closed tickets keep changing status	kipper3d	SupportSuite, eSupport and LiveResponse	6	22-10-2006 03:13 PM

vp911 Offline New Member Posts: 24 Join Date: Feb 2006	Blocking users from changing status? - 04-07-2008, 03:38 PM How do you prevent users from changing the status of a ticket? We don't want them to be able to change a ticket from the statuses.

vp911 Offline New Member Posts: 24 Join Date: Feb 2006	04-07-2008, 03:41 PM Found here: Stop users from changing ticket priority