Can't set up email piping if I'm using a hosted solution?

pik20b

I'm assuming I can't set up email piping if I'm using a hosted solution? I'd like to have a user's ticket get updated when they reply to emails send from the staff cp page.

supportskins · 17-06-2008, 09:49 PM

You wish to pipe your email address into hosted solution?

**Jamie Edwards** · 17-06-2008, 11:55 PM

You can indeed use 'piping' functionality- you'd need to configure POP3 fetching, rather than a direct script pipe.

Quote:

Originally Posted by pik20b

I'm assuming I can't set up email piping if I'm using a hosted solution? I'd like to have a user's ticket get updated when they reply to emails send from the staff cp page.

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pik20b Offline New Member Posts: 17 Join Date: Jan 2007	Can't set up email piping if I'm using a hosted solution? - 17-06-2008, 08:17 PM I'm assuming I can't set up email piping if I'm using a hosted solution? I'd like to have a user's ticket get updated when they reply to emails send from the staff cp page.

supportskins Offline Senior Member Posts: 3,566 Join Date: Aug 2006 Location: Mumbai, India	17-06-2008, 09:49 PM You wish to pipe your email address into hosted solution? Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/