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How do I? Questions about how to do specific things in SupportSuite, eSupport and LiveResponse. Not for reporting problems.

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Robert-StorMan Offline
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Join Date: Jan 2008
Complete History in Staff Replies - 01-07-2008, 10:42 PM

We have our tickets in the SupportSuite set to show the newest post at the top, however with this option on the email replies it shows from oldest to newest which is confusing for customers.

How can I get it to list them with the newest at the top?
   
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