Convert Contacts to Users

How do I? Questions about how to do specific things in SupportSuite, eSupport and LiveResponse. Not for reporting problems.

Kayako develops robust helpdesk software, live chat and real-time visitor monitoring software.

Kayako is trusted by more than 30,000 organizations, including a number of Fortune 500 companies and government institutions.

(#1)

dyntech Offline

New Member

Posts: 3

Join Date: Jan 2008

Convert Contacts to Users - 02-07-2009, 09:53 PM

Is there an easy way to convert a contact to a user? I noticed if a customer is setup as both a user and a contact you can see how many tickets they have submitted from the contacts list. There must be some kind of link between the two already.

So, the question is if I have a customer setup as a contact do I have to enter their information twice if I want them to also be a user? Or is there an easier way?

« how do i disable th IMAP function in kayako mail parser? | how to disable "Register" in Customer CP »

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Posting Rules
You may not post new threads You may not post replies You may not post attachments You may not edit your posts BB code is On Smilies are On [IMG] code is On HTML code is Off Trackbacks are On Pingbacks are On Refbacks are On Forum Rules

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Users -> Bulk add users to group	no0ne2k	End-user related misc	0	18-09-2007 05:01 PM
Users and Contacts	dunner	Presales Questions	2	11-01-2007 12:14 PM