Kayako logo
How do I? Questions about how to do specific things in SupportSuite, eSupport and LiveResponse. Not for reporting problems.

Reply
 
LinkBack Thread Tools Search this Thread Display Modes
  (#1) Old
kushaaal Offline
New Member
 
Posts: 28
Join Date: Mar 2006
Location: India
creating custom Ticket ID based on department? - 15-06-2008, 07:05 AM

Hello,
I had many departments. Is there a possibility of creating ticket ID like
#Adepartmentname1
#Bdepartmentname23

or something similar which is more than just #ticketID

Regards,


Invision Aid: Professional Community Setup Solutions
   
Reply With Quote
Reply

Tags
based, custom, department, ticket

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
Change submit ticket text based on department handsonweb Developers & Code 1 30-04-2008 11:05 PM
Is there a way to email staff member based on department ticket was submitted. m374llic4 How do I? 5 21-09-2007 03:25 PM
New Build: 3.10.02 STABLE Ryan Lederman News and Announcements 0 05-03-2007 08:53 PM
Error Creating Tables Danym SupportSuite, eSupport and LiveResponse 1 03-11-2006 10:22 AM



Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.2.0
vBulletin Skin developed by: vBStyles.com


1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46