Kayako logo
How do I? Questions about how to do specific things in SupportSuite, eSupport and LiveResponse. Not for reporting problems.

Reply
 
LinkBack Thread Tools Search this Thread Display Modes
  (#1) Old
anur Offline
New Member
 
Posts: 15
Join Date: Nov 2007
Custom Registration Activated Email for different template groups - 21-02-2008, 09:37 PM

Hi,

I have many template groups and the URL to access the website is different for each template group.

Example: For my template groups TemplateGroupA, TemplateGroupB,TemplateGroupC, the url will be

https://support.testabc.com/?group=TemplateGroupA

https://support.testabc.com/?group=TemplateGroupB

https://support.testabc.com/?group=TemplateGroupC

When I create users in each of the template groups, an automated email is sent out to them with their login information.

The problem I'm trying to solve is that this email needs to specify a different text for users in each template group.

1. I traced that the language phrase used in this email is "registersuccess".
++++++++++++++++++++++++++++++++++++++++++++++++++ ++++++++
Dear %1$s,
You have now been successfully registered at our Support Portal. Please refer to the following details:
Fullname: %1$s
Email: %2$s
Password: %3$s
You can visit the Support Portal at any time by going to %4$s
++++++++++++++++++++++++++++++++++++++++++++++++++ +++++++

2.The %4$s has to be different for each template group.
3. If I create a new Phrase with the custom text, which template should I put the phrase into?
4. I looked at the templates under General for the template group, but could not find any of the templates using the language phrase registersuccess.

Admin CP>Templates>Manage Groups>TemplateGroupA>Templates>General

May be I'm missing something basic. Could someone help please?

Your help is much appreciated.
Thanks,
anu.
   
Reply With Quote
Reply

Tags
activated, custom, registration, template

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
Using Template Groups - A Tutorial Matthew How do I? 5 07-05-2008 10:37 AM
Custom Fields & Custom Template Groups. Yosemite SupportSuite, eSupport and LiveResponse 1 25-07-2007 01:22 AM
Custom Fields Bind to template groups mjormakka Feature Requests 0 24-05-2007 06:25 AM



Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.2.0
vBulletin Skin developed by: vBStyles.com


1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46