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(#1)
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| New Member Posts: 5 Join Date: Nov 2008 | Email -
27-11-2008, 05:12 AM
I have noticed with some websites you send an email to support@website.com and then it creates a ticket. How do I go about setting that up? Thanks
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(#2)
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| Member  Posts: 141 Join Date: Nov 2008 Location: Eindhoven, Netherlands |
27-11-2008, 07:36 AM
You have to set up an email queue in the administration interface.
Joost Sanders CARE Internet Services Netherlands Kayako Consultancy & Services http://www.care.nl |
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(#3)
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| Senior Member  Posts: 4,529 Join Date: Aug 2006 Location: Mumbai, India |
01-12-2008, 12:46 PM
You need to set up the email parser as explained in the manual found at Redirecting Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/ |
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