Email

purecp · **Email -** 27-11-2008, 06:12 AM

I have noticed with some websites you send an email to support@website.com and then it creates a ticket. How do I go about setting that up? Thanks

Joost Sanders · 27-11-2008, 08:36 AM

You have to set up an email queue in the administration interface.

supportskins · 01-12-2008, 01:46 PM

You need to set up the email parser as explained in the manual found at Redirecting

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purecp Offline New Member Posts: 5 Join Date: Nov 2008	Email - 27-11-2008, 06:12 AM I have noticed with some websites you send an email to support@website.com and then it creates a ticket. How do I go about setting that up? Thanks

Joost Sanders Offline Member Posts: 180 Join Date: Nov 2008 Location: Eindhoven, Netherlands	27-11-2008, 08:36 AM You have to set up an email queue in the administration interface. --- Joost Sanders CARE Internet Services Netherlands Kayako Consultancy & Services http://www.care.nl

supportskins Offline Senior Member Posts: 5,214 Join Date: Aug 2006 Location: Mumbai, India	01-12-2008, 01:46 PM You need to set up the email parser as explained in the manual found at Redirecting Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ - NEW SKIN ADDED!! SupportSkins.com - http://www.supportskins.com/