email alerts for urgent/critical tickets

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(#1)

paysite-cash Offline Member Posts: 60 Join Date: Jan 2008	email alerts for urgent/critical tickets - 12-12-2009, 08:51 AM hello I don't find anymore where to setup those emails in case of urgent or critical tickets submited

(#2)

craigbrass Offline Senior Member Posts: 7,520 Join Date: Jun 2005 Location: Cumbria, UK	12-12-2009, 10:33 AM Staff CP -> Tickets -> Alerts Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Click here for Kayako Software Development My Addons: BlackBerry Ticket Client for Kayako - Windows Mobile Live Support Client for Kayako

(#3)

paysite-cash Offline Member Posts: 60 Join Date: Jan 2008	12-12-2009, 01:41 PM thanks

(#4)

craigbrass Offline Senior Member Posts: 7,520 Join Date: Jun 2005 Location: Cumbria, UK	13-12-2009, 10:46 AM Your welcome. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Click here for Kayako Software Development My Addons: BlackBerry Ticket Client for Kayako - Windows Mobile Live Support Client for Kayako

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