Email trouble

[coop5885]

i have esupport set up on a win2003 server, and IIS6. Im trying to get the emails to work with no luck so far.

I have double checked the relay settings on my exchange server. I have the settings in kayako as follows:

Enable SMTP: on
SMTP Host: 10.6.xxx.x
SMTP Port: 25
use auth: On
username: username
password: password


It says that it sends the emails, but i never get them, and im dispatching the emails to 2 staff members. I have read through every search i can find on this site, but still have nothing... any ideas?


p.s. let me know if you need more info on my php.ini or server settings

[supportskins]

Try using a different SMTP account and check if it works.