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How do I? Questions about how to do specific things in SupportSuite, eSupport and LiveResponse. Not for reporting problems.
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(#1)
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| New Member Posts: 16 Join Date: Mar 2007 | Emails to Admin (Support Suite) -
03-10-2007, 10:54 PM
How do we stop email notifications being sent to Admin in Support Suite? We have alerts set up for Staff members and admin does not require notification. Thanks. |
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(#2)
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| Senior Member  Posts: 3,821 Join Date: Aug 2006 Location: Mumbai, India |
04-10-2007, 07:01 AM
You need to change the Alerts from Public to Private for the notifications to be sent to specific users. Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/ |
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(#3)
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| New Member Posts: 16 Join Date: Mar 2007 |
04-10-2007, 07:35 AM
Thanks  |
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| admin, suite, support |
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