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Dynadata Offline
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Export..... - 09-04-2008, 01:32 PM

Hi,

I want to know if it's possible to export:
- Ticket view (from filters and labels, for example a view of all open tickets)
- History (all tickets made by that user)
- Audit Log (all actions on that ticket)

If so, how?
If not? Could someone add this to the feature requests?

Thanks,
Dynadata
   
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Siora Offline
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09-04-2008, 02:12 PM

Try this:

Export To Excel (Free Modification)


Siora Solutions Inc.
www.sioraIT.com
   
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ecornet Offline
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09-04-2008, 02:20 PM

Actually, this is good. I would like to also see an option to perform a mass export (similar to mass print). We would like to archive our tickets once a year (or maybe sooner) but there is no option for this (well you can do it one at a time but, seriously...)
   
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Dynadata Offline
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09-04-2008, 03:05 PM

Quote:
Originally Posted by Siora View Post
Thanks Sioara for the advice but even this is a great MOD I prefer a default MOD from Kayako.
This is because the MOD of Dewak uses PEAR and I rather use Zend only because Kayako already need this.

So there is no function who can do this?
   
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