Forcing my eSupport guest to use HTTPS

[nellermann]

I didn't have much luck finding good advice to force my eSupport users to a secure HTTPS path. (If this feature is built in to the product, I missed it!) So I experimented with about four different ways to make the website handel this automaticlly. The best method I have found is the following.

Edit the index.php file in the root of the eSupport website.

Add the following just below the Kayako Copyright:

/**
* ###############################################
* Custom Addition - Check for Secure port
* ###############################################
*/
if($_SERVER['SERVER_PORT'] == '443')
{
//echo "Secure Connection";
} else {
//echo "Connection Not Secure";
// Change to the URL you want to redirect to
$URL=https://support.myexampledomain.com/;
header ("Location: $URL");
}

//End Example

This was the easiest option that I found after trying different tricks in IIS.

[craigbrass]

Thanks for sharing that with the community!