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How do I? Questions about how to do specific things in SupportSuite, eSupport and LiveResponse. Not for reporting problems.
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(#1)
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| Member Posts: 38 Join Date: Nov 2007 | forward tickets created over web -
24-12-2007, 12:13 AM
I would like to automatically forward tickets submitted through the web form to an email address. Is this possible? |
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(#2)
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| Operations Manager  Posts: 5,412 Join Date: Jan 2006 Location: United Kingdom |
24-12-2007, 12:25 AM
Hi smartohana, I am afraid this is not possible; it could only be made possible via an e-mail pipe (using mail parser rules). -------------------------------------------------------------------
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