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How do I? Questions about how to do specific things in SupportSuite, eSupport and LiveResponse. Not for reporting problems.
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| New Member Posts: 8 Join Date: Feb 2007 | Group names on ticket titles -
08-04-2008, 08:18 AM
Hi , Is there a way to display group names on ticket titles. I know you can extract other information but there is no selection for groups. I need to be able to identify a ticket quickly by company name/group Without doing a search. thank You Anthony |
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| names, ticket, titles |
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