Kayako logo
How do I? Questions about how to do specific things in SupportSuite, eSupport and LiveResponse. Not for reporting problems.

Reply
 
LinkBack Thread Tools Search this Thread Display Modes
  (#1) Old
AnthonyA Offline
New Member
 
Posts: 7
Join Date: May 2008
Question Have original e-mail at bottom of autoresponder - 16-05-2008, 02:20 AM

Hi,

Just wondering if there is an option to have the original message sent to the queue at the bottom of the auto responder message?

If so, how do I go about doing this.

Thank you.

Regards,
Anthony.
   
Reply With Quote
  (#2) Old
supportskins Offline
Senior Member
 
supportskins's Avatar
 
Posts: 3,537
Join Date: Aug 2006
Location: Mumbai, India
16-05-2008, 07:44 AM

Currently this is not possible but should be implemented in v4.



Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support
Our Skins and Services - http://www.supportskins.com/store/
SupportSkins.com - http://www.supportskins.com/
   
Reply With Quote
  (#3) Old
AnthonyA Offline
New Member
 
Posts: 7
Join Date: May 2008
19-05-2008, 01:30 AM

Hi,

Just wondering when version 4 will be available?

Thank you.
   
Reply With Quote
  (#4) Old
supportskins Offline
Senior Member
 
supportskins's Avatar
 
Posts: 3,537
Join Date: Aug 2006
Location: Mumbai, India
19-05-2008, 05:37 AM

ETA for v4 is currently not available.



Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support
Our Skins and Services - http://www.supportskins.com/store/
SupportSkins.com - http://www.supportskins.com/
   
Reply With Quote
Reply

Tags
autoresponder, original

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
Autoresponder Abstract SupportSuite, eSupport and LiveResponse 3 07-02-2008 03:38 PM
3.10.02 Autoresponder not honoring Queue Override Name netFusion SupportSuite, eSupport and LiveResponse 20 30-04-2007 12:28 PM
News items in autoresponder mail marcusg70 SupportSuite, eSupport and LiveResponse 0 13-02-2006 11:21 AM



Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.2.0
vBulletin Skin developed by: vBStyles.com


1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46