 |
How do I? Questions about how to do specific things in SupportSuite, eSupport and LiveResponse. Not for reporting problems.
 |
| | LinkBack | Thread Tools | Search this Thread | Display Modes |
| ||||||||||||
|
|
| | LinkBack | Thread Tools | Search this Thread | Display Modes |
(#1)
  |
| New Member Posts: 7 Join Date: May 2008 | Have replies from certain department CC an e-mail address -
05-06-2008, 12:14 AM
Hi all, Just wondering if it is possible to have SupportSuite CC a specific e-mail address once a staff member replies to a ticket or if the user replies back. Similar to the feature in RT. Thanks. |
| |  |
|
| Tags |
| address, department |
| Thread Tools | Search this Thread |
| Display Modes | |
| |
Similar Threads | ||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| Restrict Department from seeing other Department and Users in Staff-panel | Thijs | How do I? | 9 | 01-06-2008 05:48 PM |
| Support Offline Email Address | OLS_DLV | How do I? | 0 | 20-03-2008 06:31 PM |
| email address piped mail was sent to? | MattM | How do I? | 3 | 28-09-2007 09:37 AM |
| Staff From address for replies via email | arogers@schoolp | E-mail Piping Issues | 0 | 30-07-2007 10:51 AM |
| Email Replies not being tracked > Ticket Tracking > Mail Settings | alcheme | SupportSuite, eSupport and LiveResponse | 1 | 08-04-2006 07:04 AM |
Linear Mode
