 |
How do I? Questions about how to do specific things in SupportSuite, eSupport and LiveResponse. Not for reporting problems.
 |
| | LinkBack | Thread Tools | Search this Thread | Display Modes |
| |
|
| | LinkBack | Thread Tools | Search this Thread | Display Modes |
(#1)
  |
| New Member Posts: 1 Join Date: May 2008 eSupport Owned License | hide articles from unregistered users -
17-05-2008, 02:15 PM
Is there anyway to hide certain articles from unregistered users? There are certian artilces that I would like only registered user to be able to view. |
| |  |
|
(#2)
|
| Senior Member Posts: 4,947 Join Date: Jun 2005 Location: Cumbria, UK SupportSuite Owned License |
17-05-2008, 03:31 PM
You could use Staff CP -> Users -> Groups -> Guest and set it to only allow Knowledge Base View to registered users but I am getting the impression you don't want to do so. [MODULE] SERM (Supportsuite Enhanced Right Management) is a modification that will allow category and article level permissions. Icon Headquarters - Its Elixir - Web2Messenger |
| | |
|
| Thread Tools | Search this Thread |
| Display Modes | |
| |
Similar Threads | ||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| Knowledgebase - number of articles count | Swish | SupportSuite, eSupport and LiveResponse | 38 | 13-03-2008 04:34 PM |
| Is there a way for Unregistered Users to reply to responses sent from Staff CP staff? | pik20b | How do I? | 1 | 21-02-2008 07:01 PM |
| Validated Users are removed or unvalidated? | PeteV | SupportSuite, eSupport and LiveResponse | 7 | 23-10-2007 08:51 PM |
| Users -> Bulk add users to group | no0ne2k | Consideration Queue (V4) | 0 | 18-09-2007 05:01 PM |
Kayako provides online help desk software and support solutions; enabling companies to improve their support and reduce costs.
Our three main products include: SupportSuite, eSupport and LiveResponse
Linear Mode
