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chris.elenius Offline
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Join Date: Oct 2007
How do I add attachments to knowledgebase articles? - 18-04-2008, 09:28 AM

Hello,

I want to add attachments to knowledgebase articles. I noticed in the code that there is a check on the knowledgebase side that if there is an attachment to the article it will show an icon.

staff_questions.php

iif($record["hasattachments"]==1, '<td width="1"><img src="'. $_SWIFT["themepath"] .'icon_paperclip.gif" border="0" /></td>').

But where do i add the files or link them?

Best regards,
Christoffer
   
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