How do I disable Comments for KB and News areas?

[NC Software]

I don't want people to have the option to enter comments on KB articles, News, etc. It seems to be confusing people in that they think they can use this to ask questions, not post comments. It is also a problem for spamming as users don't have to register to post comments! Good thing we can moderate them!

I want to leave the option for users to rate articles, but I don't want the option to post comments. How do I disable comments?

Using 3.0.90

[disenioweb]

if you find this option....tell me...

[BigDawgRob]

In the admin panel go to Settings > Knowledgebase.
For ratings select 'Enable Article Rating'

A few posts have already suggested that a comments on/off flag would be useful. My way around is to go to templates > General > comments and then clean this out. You'll also have to spend some time cleaning the other templates, I ran a template search for the word 'comments' to find these.

Hope this helps.

[disenioweb]

In the admin panel go to Settings > Knowledgebase.
For ratings select 'Enable Article Rating'

It has no relation with comments.....

[caitlyntw]

just delete the reference to the comment form from your download template

[FrozenSC]

This is a urgently required feature. Clearing out comment spam is a daily chore for me!

[supportskins]

You can remove the comments section by editing the templates, we have removed it in our helpdesk.

[motlive]

Here is how i did it:

Find the comments template "General > Comments"
I just commented out the entire file by adding <!-- at the beginning and --> at the end.

This removes the comments and also the ability to add comments via the article.

Next:

To remove it from the "Article Options" nav bar go to template "Knowledge Base > kbarticlenavbar"

Find

<div class="navitem" onMouseOver="javascript:this.className='navitemhov er';" onMouseOut="javascript:this.className='navitem';"> <img src="<{$themepath}>icon_addcomment.gif" width="16" height="16">&nbsp;<a href="#" onClick="javascript:switchDisplay('comments');"><{ $language[addcomment]}></a></div>

Comment the above section out with <!-- -->

Note: I use comment out for testing, as is something goes wrong I know the code will always be there if i need it, so you could just delete it if you was sure it wouldnt mess things up.

Hope that helps.

[beHosting]

I removed the comments sections from our templates, but somehow people are still able to leave spam comments. It's becoming a pain to continually have to remove them.

[eiden]

Why do you have to remove them ? As long as you don't show the comments anywhere, you don't have to delete them.

[Racked Hosting]

Originally Posted by eiden

Why do you have to remove them ? As long as you don't show the comments anywhere, you don't have to delete them.

yup, that's a valid point. Just wanted to to add that in future if you do want to show comments, just empty the comments database.