How Do i Replace Display Name in email from kayako helpdesk

James_fox

When Customer submit ticket, He/she recieve email .
Now i need to change the Display name of Email, At present Department Name is the Display name of Email, those are going to customer, But i need to change Display name with Comany Name.

please anyone can help me

craigbrass · 23-07-2007, 10:20 AM

Just go into Admin CP -> Templates -> Tickets -> email_autoresponder and change what you need to.

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James_fox Offline New Member Posts: 1 Join Date: Jul 2007	How Do i Replace Display Name in email from kayako helpdesk - 23-07-2007, 07:57 AM When Customer submit ticket, He/she recieve email . Now i need to change the Display name of Email, At present Department Name is the Display name of Email, those are going to customer, But i need to change Display name with Comany Name. please anyone can help me

craigbrass Offline Senior Member Posts: 5,552 Join Date: Jun 2005 Location: Cumbria, UK	23-07-2007, 10:20 AM Just go into Admin CP -> Templates -> Tickets -> email_autoresponder and change what you need to. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger