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How do I? Questions about how to do specific things in SupportSuite, eSupport and LiveResponse. Not for reporting problems.
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(#1)
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| New Member Posts: 9 Join Date: Jun 2008 | How do I show the registration widget -
23-06-2008, 09:44 AM
When users are not logged in, they do not see the registration widget. How can I show this widget for registered users. When I go to the Staff CP - manage groups - guest, "can view register widget" is put on "yes". but still, the register widget does not show. |
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(#2)
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| Operations Manager  Posts: 5,120 Join Date: Jan 2006 Location: United Kingdom |
23-06-2008, 09:45 AM
Hi Hubert, - Are you sure you are not testing this whilst being logged into your support desk? - Have you edited the widgets.php file at all? -------------------------------------------------------------------
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(#3)
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| New Member Posts: 9 Join Date: Jun 2008 |
23-06-2008, 10:36 AM
Hi Jamie, - Yes, I'm sure - Nope, I didn't edit the widgets.php file |
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(#4)
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| New Member Posts: 9 Join Date: Jun 2008 |
24-06-2008, 09:38 AM
anyone? |
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(#5)
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| Senior Member  Posts: 3,566 Join Date: Aug 2006 Location: Mumbai, India |
24-06-2008, 10:13 AM
Are you using any loginshare module in your helpdesk? You can check it under: Admin CP > Templates > Manage Groups > default > Settings If you are using a loginshare module then the software will not show the "Register" widget. Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/ |
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(#6)
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| New Member Posts: 9 Join Date: Jun 2008 |
07-07-2008, 01:24 PM
Quote:
 cheers | |
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