How to I remove the view status link in outgoing email

[pik20b]

How do I remove the message at the bottom of the outgoing email message that a user can click on to view the status of their ticket.

Users keep getting a error message stating they need to register.

You can check the status of or reply to this Ticket online at: ERM Information Solutions - Powered By Kayako eSupport

[craigbrass]

Admin CP -> Templates -> Manage Templates -> Tickets -> email_autoresponder

[pik20b]

Thanks.

Any idea which part of the code to remove?

Originally Posted by craigbrass

Admin CP -> Templates -> Manage Templates -> Tickets -> email_autoresponder

[craigbrass]

<{$swiftpath}>index.php<{else}><{$_swiftpath}>viewticket.php<{/if}>?_m=tickets&_a=viewticket&ticketid=<{$ticket[ticketid]}>">

[pik20b]

Thanks! That works.

Originally Posted by craigbrass

<{$swiftpath}>index.php<{else}><{$_swiftpath}>viewticket.php<{/if}>?_m=tickets&_a=viewticket&ticketid=<{$ticket[ticketid]}>">

[craigbrass]

Your welcome.